• Provide specialist impartial, non-judgemental, client-centred, confidential advice to international students and their families on a wide range of issues including immigration, student finance and debt, employment rights and consumer matters. Manage the operation of the UK Borders Agency “Batch Scheme” for extension of students’ and their dependants’ leave to remain.
• Offer personal and academic guidance in relation to university regulations and procedures, for example, the immigration and financial implications of withdrawals and deferrals, to undertake some administration associated with